Returns Policy

New, Unused Product Returns:

Your satisfaction is our priority. If an item purchased from Petty’s Garage does not meet your expectations, you may return the new, unused part within 60 days from the purchase date for a refund or exchange. The product must be in the original, manufacturer's box and must be sent freight prepaid.

Contact Petty’s Garage at (336) 495-6651 or email returns@pettys-garage.com to notify you will return package for exchange or refund.

Incorrect or Defective Product Returns:

If you were sent an incorrect or defective product, please contact Petty’s Garage at 336-495-6651 or email returns@pettys-garage and request a UPS pick-up or return label for the return of the product.

Petty’s Garage will cover shipping costs for the handling of returned product that was incorrectly manufactured or otherwise defective.

Upon arrival of the returned product to Petty’s Garage and Petty’s Garage's determination that returned product is new and unused, incorrect, damaged, or defective, Petty’s Garage will issue a refund back to the credit card or PayPal account used for the original transaction.

If Petty’s Garage determines that the returned product was used, not defective, and no longer in new condition, Petty’s Garage will return the product to you, freight collect, and will not issue a refund to your credit card or PayPal account.

Order History and Tracking

You can view your order history, check the status of your order, and track your order by logging into your account and viewing your orders. From here you can select "Orders Details" on an order to view its status and tracking information.

Shipping

Petty’s Garage offers free shipping on PG branded parts to the contiguous, lower 48 US states.

For shipping to Alaska, Hawaii, and all international addresses, please contact Petty’s Garage at 336-495-6651 or email partsinfo@pettys-garage.com to request shipping price quote.

Shipments are processed Monday-Thursday 8:00am to 3:00pm EST and Friday 8:00am to 11:00am EST, excluding Holidays.

Petty’s Garage custom painted parts and out of stock items may have delayed shipping.

Order Cancellations

Before order is processed for shipment, you can cancel by contacting Petty’s Garage at: 336-495-6651 or email returns@pettys-garage.com.