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Roger - Oregon
Jan 12th, 2016 10:18pm
I just received my manual transmission mount / driveshaft hoop and front strut brace for my 2010 Challenger. The quality and workmanship is FANTASTIC! You know how to do things right.
And when I toured your facility a couple years ago, the communication with the staff and what they shared with me was an unforgettable experience.
I have been a Richard Petty fan for well over 40 years.
Ray M. - Grand Rapids, MI
May 25, 2016 10:30 AM
This is my third trip down/12 hours drive from Grand Rapids, MI. The first two times was for electrical/suspension/interior upgrades all perfectly executed by the team on my ‘10 RT Chally back in ‘13 & ‘14. Now It’s my ‘16 SRT Chally 392 for an upgraded suspension project. Again, I couldn’t be more satisfied with the results and with this team. Will, Murph, Bruce, Frank and others all treated me with respect and constantly popped in to the waiting area to see if I needed anything or to update me on the progress. BTW, their welder is remarkable.... he’s like an artist. His welds on my sub frame connectors almost factory installed. Will is very communicative via email concerning questions, estimate, who was working on my car, who would meet me, and recommendations to make my trip down easy and stress free. Will came through on all his statements/commitments and knows how to make things happen. Murph and Bruce are amazing/veteran mechanics. Bruce worked on my ‘10 RT last time and Murph this time on my ‘16. You’re in great hands with either as both are perfectionists. Both mechanics educated me throughout the process on the Chally and its components. Frank the parts guy filled in the gaps throughout my stay ensuring I had food/beverage options and explained parts options to be installed... he’s exceptionally courteous and always available to answer questions. These guys made me feel like part of their team. Meeting Mr. Petty is always a thrill for me and he didn’t hesitate to sign my dashboard or as he said “So you want me to put a scratch in your dash” when he signed my ‘10 RT and now my ‘16 LOL. He’s an amazing figure and friendly as well but don’t be fooled, he’s on top of everything that goes on in his shop, walking through every area/building personally inspecting/discussing both customer and business projects with his team. These days you’ll find plenty of businesses out there that do shoddy work and over/up charge work. It’s refreshing to have a business that reflects Mr. Petty’s commitment to high quality standards and customer service. It’s clear this team not only knows what they’re doing and the importance of customer service but that they enjoy what they’re doing as well. Thank you Will, Murph, Bruce, Frank. others and Mr. Petty for instilling confidence driving my new car and an overall excellent experience.
Received my strut tower brace for my R/T and thought I would share a picture of it with you. I also have been talking up the Petty Bar online in the Challenger Forum. Thanks the service was great!